Privacy & Required Disclosures

Privacy Statement

In accordance with federal regulations, we are giving you this Privacy Notice to tell you how we may collect, share and maintain non-public personal information ("Private Information") about you or your account. The kinds of Private Information we collect about you or your account are described below. This Privacy Notice applies whether you are our current or former customer. The Privacy Notice is provided to you as required by federal law and regulations applicable to our business. This Privacy Notice does not amend or alter our obligations under any applicable state or local laws, regulations or ordinances.

Collection of Private Information

We may collect the following kinds of Private Information about you from the following resources:

  • Information you provide on applications, forms, or other correspondence, such as your name, address, social security number and income.
  • Information about your transactions with us or others, such as your account balance and payment history.
  • Information we receive from consumer reporting agencies, credit references, employers, insurance companies and insurance agencies, such as your credit history and creditworthiness, and information that we obtain to verify employment history or that insurance coverage is in force.

Disclosure of Private Information

We may disclose some or all of the Private Information (described above) under the following circumstances:

  • To Marketing Service Providers and Joint Marketing Partners. We may disclose Private Information to companies that perform marketing services for us or to other financial institutions with which we have joint marketing agreements.
  • With Non-Affiliated Third Parties. We may disclose Private Information about you with non-affiliated third parties as permitted by law.

Protection of Information

We restrict access to your Private Information to our employees who need to know that information to provide products or services to you and to perform their job duties, and to other persons necessary to assist us in providing you with products or services. Additionally, we maintain physical, electronic, and procedural safeguards to protect your Private Information in a manner consistent with industry standards for similar companies, and in compliance with applicable laws.

By agreeing to this statement, you acknowledge receipt of this Privacy Notice.

Toyota Required Disclosures


Toyota's Required Disclosures

Under the California Transparency in Supply Chains Act of 2010


California Transparency in Supply Chains Act of 2010

On January 1, 2012, the California Transparency in Supply Chains Act of 2010 (SB 657) will take effect in the State of California. The law requires retailers and manufacturers operating in the state to make public their efforts to address the issue of slavery and human trafficking. The intention of the legislation is to allow consumers to make better, more informed choices regarding the products they buy and the companies they choose to support. One of the two guiding principles in The Toyota Way is Respect for People. Please read on to learn more of what Toyota is doing to ensure good corporate responsibility in this area.

Toyota has developed and provided "Toyota Supplier CSR (Corporate Social Responsibility) Guidelines" to clarify our expectations for our supply base. These guidelines clearly define Toyota's guiding principles and policy expectations for our supply base.


Training & Internal Accountability

Toyota worked with the Automotive Industry Action Group (AIAG) and its membership to create and deploy training for all supplier levels in the area of responsible working conditions. The training includes a focus on forced labor, encouraging all participants to confirm local laws and ensure compliance. Suppliers are then expected to cascade the training within their supply chain. These efforts will continue as participating automotive manufacturers work to educate suppliers at all levels of the supply chain. Toyota will continue to work with our suppliers to ensure education of all levels of our supply base.

Additionally, as part of Toyota Purchasing's standard training requirements, members are trained on responsible working conditions including how to identify and respond to supply chain issues. Toyota Purchasing team members are assigned responsibility for specific suppliers with goals of insuring compliance with Toyota's requirements, including compliance with Toyota's CSR objectives. Such team member performance and management of supplier relationships is evaluated on a biannual basis.



Suppliers certify through acceptance of Toyota's Terms and Conditions that, on their own behalf and on behalf of their agents, employees and subcontractors, they have not and do not use slave, prisoner or any other form of forced or involuntary labor in the manufacture or supply of items to Toyota.


Verification & Auditing

Toyota does not currently have a regular program for verification or auditing. Toyota is presently benchmarking the automotive industry and others to determine best practices and future direction in this area. Furthermore, Toyota's Terms and Conditions provide for the right to conduct appropriate audits to verify, validate and monitor compliance with legal requirements and Toyota requirements

Sales Policies and Advertising Disclaimer

While we try to make sure that all prices posted here are accurate at all times, we cannot be responsible for typographical and other errors that may appear on the site. If the posted price for a vehicle or service is incorrect due to typographical or other error (e.g., data transmission), this dealership or [website provider] is only responsible for the correct price, which we will endeavor to provide to you as soon as we become aware of the error. We make every effort to provide you the most accurate, up-to-the-minute information, however it is your responsibility to verify with the Dealer that all details listed are accurate.

Vehicle images and descriptions posted on our website pages are the representations provided by our suppliers. Please note that actual vehicle may differ slightly from specifications and/or the pictures. The dealership is not responsible for typographical, pricing, product information, advertising or shipping errors. Advertised prices and available quantities are subject to change without notice.

In the event a vehicle is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, the dealership shall have the right to refuse or cancel any orders placed for vehicle listed at the incorrect price.

We take integrity in our business dealings very seriously. Please take a moment to carefully review the information we've provided below.

Prices do not include charges for sales tax, license fees, document preparation charges, smog fees, disposition fees or charges for excess wear and tear.

Credit approval based on lender criteria, not all customers will qualify. Special offers are time sensitive and may be limited to specified vehicles.

Graphics are representational only. All photos may not depict actual vehicles and option packages selected by customers. All photos depict model type only. Actual vehicles and option packages will depend on the menu options selected by customers.

Your California Privacy Rights

This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements the information contained herein and applies solely to consumers who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this notice.

Your Rights and Choices
The CCPA provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.

Opt-Out of Personal Information Sharing and Selling Rights

You have the right to request that we discontinue sharing or selling any of the personal information that we collected about you and retained, subject to certain exceptions in the CCPA.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected about you and retained, subject to certain exceptions in the CCPA.

Non-Discrimination Rights

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not deny you goods or services, charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, provide you a different level or quality of goods or services, or suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Exercising Access, Data Portability, and Deletion Rights

You may exercise your access, data portability, and deletion rights described above by either:

  • Calling us
  • Completing and submitting the form below



John Elway's Crown Toyota

1201 Kettering Drive
Directions Ontario, CA 91761

  • Sales: 909-390-9700
  • Service: 909-390-3311
  • Parts: 909-687-3494

Sales Hours

  • Monday 8:00AM - 9:00PM
  • Tuesday 8:00AM - 9:00PM
  • Wednesday 8:00AM - 9:00PM
  • Thursday 8:00AM - 9:00PM
  • Friday 8:00AM - 9:00PM
  • Saturday 8:00AM - 9:00PM
  • Sunday 8:00AM - 9:00PM
  • AdChoices