How Was Your Experience at John Elway's Crown Toyota?
We believe you deserve an unparalleled car buying experience. That’s why we have only one goal, complete customer satisfaction.
We’d love to hear about your experience, so we can constantly improve and better serve our customers.
If you’re new to our dealership, check out the reviews and testimonials featured below!
5 out of 5 stars
Other than quoting on a truck you could not sell, all else was excellent. Dealership "One price" is a gimmick. Twenty five words or more.
My husband and I were satisfied with are purchase. The salesperson, Gus Paiz and team were patient and friendly. Randall Bedell (Finance Manager) explain step by step the warranty. Thank you.
Mr. Zendejas was refered to me by a family member. He was telephoned on Saturday for a Sunday appointement, and although not present himself, Mr. Zendejas arranged for me to meet his assistant, confiming my preferred time, and setting up the appointment. My questions about the various Avalon models were answered completely. The sales closing process went smoothly, including the paperwork and maintenance options. After the purchase my salesman patiently explained the new car features, set up my bluetooth phone options, and explained the GPS system. The following evening, Danny Zendejas called me at home to thank me for the purchase, and asking if I had any other questions, even inviting me back to the dealership sales department for a technical review is I felt it necessary. Do I appreciate this dealership and their service? Consider that this life-long Cleveland Browns fan can now be seen wearing a Crown Toyota baseball cap "signed" by John Elway - something I'd have thought impossible a few short years ago.... More
Firs of all I got great customer service with great friendly individuals hard no trouble getting financed wth almost no credit taking out a brand new 2017 corolla omeifthenest dealers to go purchase a new car
My son went to buy a new car and way up side down on his trade. Dan Rodgers spent several hours and a couple of days, but was able to help my son with the car he wanted. Dan went out of his way to help my son. There should be more car salesmen like him.
It was a pleasure having the Fleet Dept work with me, they went above and beyond in getting me the truck I wanted. Thank you.
Very helpful and a much better experience than past dealerships. Super friendly and not pushy. Love my new car! Would for sure recommend to anyone.
My wife and I were quite satisfied with our car buying experience. The Salesperson, Mike Lee, and his colleague, Justin Sebring, were friendly and knowledgeable without being pushy or intrusive. They communicated openly about options and pricing, and were patient with the time frame of our decision. We also had a pleasant, if somewhat long, experience with Jimmy Barilla, the finance representative. My only recommendation would be that the sales team be a bit more clear about what the finance representative's role was going to be in the process of finalizing the transaction, and/or that the finance representative take the time to explain the process before beginning. Both groups assumed that we had knowledge that in fact we did not. All in all, we had a pleasant and positive experience.... More
Velky was very helpful and kind. It was very hot outside and she opened the doors to the cars we looked at, turned on their air conditioners and offered us bottled water. She answered our questions well & stayed while we worked with Joey Ramirez in finance (who was also very helpful and kind). Then she took us back to our new car, which had been washed and ready to go. Also helped us be sure we left nothing behind in our trade-in. Even gave us her number in case we have anymore questions :)... More
I was interested in purchasing a new Toyota RAV4 Hybrid and this dealership had a good selection in the color I wanted. Once I decided on the car, we arrived at a fair price and the purchase process was transparent and easy. No hassles. The entire staff was professional, helpful and knowledgeable.